Registration FAQs
What happens after I register?
We want you to be able to register for our programs with the least amount of headache. On registration days, our staff are dealing with a high volume of customers - let’s get you ready with some answers to Frequently Asked Questions, which will help you avoid any technical delays:
What else does my course registration include?
Course registration fees do not include access to the facility before or after class. General admission or a facility pass/membership is required to utilize any other part of the facility.
How do I add new family members to my TLC account?
Login to your TLC online account. Under your name, choose MY FAMILY in the drop-down menu. Click on the ADD button and fill in the required fields.
Can’t I just make a new account?
No, you cannot create an account online. Please call our front desk team BEFORE registration day to create a new account.
If the program you want is full, should you join the waitlist?
We have waitlists available for all courses, and using them can pay off! If a place becomes available in the course on which you’re waitlisted, or if demand is sufficient and space/instructors are available, additional courses may be added – in both situations we will contact you directly to offer you a place, so make sure we have your correct phone number and email on account. Waitlisting can be done online or by calling our front desk team.
What is a Wellness Program Pass?
If you take part in registered courses and use professional services at the TLC, but don’t really use our other facilities like the gym or the pool, then the TLC Wellness Pass might be right for you. This pass provides you with 365 days of early registration and member pricing for programs and services!